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Why SAP?

An ERP system is an integrated platform which supports a variety of business functions such as Manufacturing, Supply Chain Management, Financials, Projects, Human Resources, Customer Relationship Management, Supplier Relationship Management and Product Lifecycle Management. In today’s competitive world, SAP has established as an undisputed market leader in providing ERP solutions and has successfully been adopted across industry verticals across geographies. SAP ERP offers business functions as modules, such as Financials and Controlling (FICO), Human Capital Management (HCM), Materials Management (MM), Sales & Distribution (SD), Production Planning (PP), Quality Management (QM), Project Systems(PS), Plant Maintenance (PM), Warehouse Management (WM) and Environment, Health and Safety (EHS). SAP has typically focused on best practice methodologies for driving its software processes, but has more recently expanded into vertical markets. SAP also offers 23 Industry Specific (IS) tailor made functionalities targeted towards specific industry verticals like as Oil & Gas, Utilities, Retail, Chemicals, Mill Products, Pharma, Healthcare, Higher Education and Research, Automobiles, Media, Banking, Insurance, Public Sector, Mining, Professional Services, Engineering, Construction and Operations(ECO), Consumer Products, Defense & Security, Consumer Goods, Telecommunications, Financial Services, Wholesale Distribution, Professional Services and High Tech.

HCL Systems has rendered services for major industry verticals including Pharma, Oil & Gas, Chemicals, Utilities, ECO, High Tech, Cables, Sugar, Mining, Steel, Dairy and Public Sector.

HCL Systems has a strong focus in SAP Basis, Security and GRC (Governance, Risk & Compliance) and has executed complex projects for global clientele. We also have deep expertise in building SAP HCM solutions for our global clientele and have implemented complex functions like e-Recruitment, ESS/MSS, Workflow, Employee Interaction center(EIC) and LSO.

HCL Systems has developed deep expertise in implementing and supporting SAP Business Intelligence analytics for global clientele and we are currently enhancing the BI Analytics with the Business Objects offering.

SAP Solutions:

SAP End-to-End Implementations
SAP Global Roll-outs
SAP Industry Solutions Implementations
SAP Application Management Services
Application Support & Functional and Technical
24×7 Helpdesk Support
Application / System Monitoring and Maintenance
SAP Upgrades and Migrations
System Performance Optimization Services
SAP Consulting on New Dimension Products
SAP Security & Compliance Services

Value Offerings:

Proven Expertise on SAP applications
Strong pool of resources with Domain Knowledge and Application Expertise
Ability to quickly ramp-up resource base based on client’s requirements
Flexible yet cost-effective delivery processes
Proven onsite/offshore methodology
Experience of working with Fortune 500 companies
Knowledge base and reusable components repository
Compliance with CMMI and ISO standards
Reduced total cost of ownership by 30-40%

Security Assessments for SAP

This service offers an evaluation of the security architecture of a customer’s SAP solutions & delivers a list of prioritized security risks & ways to mitigate them.

Completely assessing your SAP security scenario
Conducting Best Practices Workshop for your SAP team
Recording and prioritizing existing SAP security risks
Project planning for implementing SAP security risk Mitigations
Security compliance drills
Reduced total cost of ownership by 30-40%

Compliance Services

HCL Systems Compliance services practice helps companies in enabling themselves to more systematically address compliance and risk mitigation across all IT and business practices.

Sarbanes Oxley (SOX) Compliance Preparedness

Implementing established security guidelines and best practices (in line with SAP AG and security organizations like CERT & SANS Institute)
Assisting in audit process
Implementation of changes suggested by auditors to improve security
Maintaining a knowledge database of list of problems and solutions
Preparation of Service Level Agreements (SLA) compliance reports
Work closely with SAP functional specialists and key business users in designing SAP authorization matrix
Setting up of user profiles/authorization with proper change control process
Design and Implementation of SAP MIC (SAP FIN BASIS) for SOX compliance

SAP Maintenance Services

Installation & implementation of SAP Solution Manager, including Implementation of satellite systems, central change & transport management, setting up of Alert Monitoring infrastructure, Service Level Reporting

System Administrations support for server operating systems, including performance tuning, troubleshooting, applying of patches etc.

Working with other vendors (Server OS, Server hardware, SAP, vendors of peripherals etc.) to resolve problems in the respective areas

Handling of SAP Basis configurations, Capacity planning and monitoring and administration of SAP peripherals and printers

Troubleshooting of links to external systems (Fax, Gateway, e-mail gateway, ITS etc.)

Collection of SAP performance statistics for use by Customer

General system health monitoring and recommendation of ways to improve system’s stability

Necessary support to carry out enhancements, changes to Basis configurations, installation of new software

SAP Authorizations & Security Maintenance like Users maintenance, User Access Requests, Authorization Profiles/Roles generations, SoD conflicts checks, Inactive User Accounts and ad hoc User Reports