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Retailers across the globe are faced with challenges like increasing top-line sales, retention of customer loyalty and maintaining consumer recall. All this in a market that has excessive inflow of stock & merchandise. The presence of many large and small competitors has resulted in a loss of distinction in the retail segments and product categories, impacting the management and forecasting of supply chain, inventory and profits. In addition, the industry is defined by focused efforts towards global markets; integrating business processes worldwide; standardizing process & safety compliances. 

HCL Systems’ Retail Technology practice provides industry-specific solutions for the retail industry including Retail Industry Solutions, Retail Point Solutions, Retail Loss Prevention, Business Intelligence, Retail Compliance Management and Retail Workforce Management.

The HCL Systems Difference

To compete with the accelerated growth in Retail and Consumer product industry, HCL Systems has incubated methodologies by forming Strategic Alliance Partnerships with industry experts like Reflexes Inc who generate value for clients such as The Home Depot, Starbucks Enterprises, Standard Register Company, Food Lion and Hershey Chocolates, which enables HCL Systems to keep up the pace with the industry standards. With world-class experience in technology implementation in retail and consumer products industry.

With our strong industry knowledge and our customer centric approach, we address critical business issues of retailers with in-store management solutions, back office operations and supply chain management solutions. Our strategic approach, global technology skills, quick delivery mechanism, quality compliance, collaborative approach and ability to provide end-to-end solutions are our key strengths. We help our clientele – including some of the world’s leading retailers – maximize their profitability in a competitive retail environment.

Our global retail technology practice is helping large and medium businesses benefit from emerging new technologies such as Radio Frequency Identification (RFID), GTIN Compliance and Loss Prevention. In addition, HCL Systems can provide retail clients with enterprise wide solutions like best-practice store, Workforce Management solutions for improved productivity and implementations with real time information, supplier relationship management (SRM) and sales and inventory management.